Refund policy
Refund Policy
◆ Order Cancellation
- No Cancellations Allowed: Once an order is confirmed, we cannot accept any cancellations, changes (including size, color, or shipping address), or returns due to customer preferences. Please review your order carefully before checking out.
◆ Returns & Exchanges
- Defective or Incorrect Items: We take the utmost care in quality control and shipping management. However, if you receive a defective item or an item different from what you ordered, we will gladly accept a return or exchange.
- How to Apply: Please contact us via our Contact Form within 7 days of receiving your product.
- Item Availability: Exchanges are strictly subject to product availability. If the item is out of stock, a full refund will be processed instead.